FAQ

* Will I start to see results immediately?
In cats as well as people behavioural changes take time. This is especially true if problem behaviour has happened for some time. A cat may start showing a particular behaviour because of anxiety problems, however if these are not addressed then the behaviour may become a habit. Once the behaviour has become a habit the cat will start doing it in various circumstances. Habits, as we know all too well, are difficult to break. It will take time, patience and persistence to change these.

My advice is to get in touch early on. You want to nip undesired behaviour in the bud. It may be tempting to search for solutions online, but without a proper diagnosis it is difficult to find suitable solutions. There is no ‘one size fits all’ solution to behaviour problems, even in cats that show the same behaviour. Solutions depend on your cat’s character and life experiences, as well as their home environment.

* Why do you need my postcode?
This is simply so I can quickly check if you live in an area where I offer home visit consultations as well as video consultations. In my reply to you I can immediately let you know whether I can help you via video or visit your home and give you a few options regarding my availability. That speeds things up a bit!
If I do not offer home visit consultations in your area we can discuss whether to proceed with video consultations or alternatively I can help you find a cat behaviour therapist near you.

* Why do you need to know about my insurance policy?
If you have insurance for your cat is is useful to check whether they cover behaviour therapy for your cat and what their conditions are. Letting me know that you have insurance policy enables me to help you follow the right procedures in order to qualify for cover by your policy. It also means I need to follow certain procedures and liaise with your vet at an early stage.

* How do I know which type of consultation to book?
In general, home visit consultations are preferred in cases of anxiety related problems and house soiling, to name a few.
Video consultations are more suitable for general queries or problems such as destructive behaviour.
However, this also depends on what you feel happiest with. If you prefer a video consultation, or a series of video consultations, then that is possible as well. Let me know if this is what you’d prefer.

* Where do you offer home visit consultations?
I am based near Victoria Park in East London and regularly work in Islington and Hackney. My work takes me all over London whether it is Richmond, Knightsbridge, Hampstead or Canary Wharf. I offer home visit consultation in Greater London.
I also offer home visit consultations outside London, however this depends on public transport accessibility. For environmental reasons I choose to travel using public transport only. Travel costs will be added to the fee.
Feel free to contact me if you live in South East/East England (Kent, Sussex, Surrey, Hampshire, Berkshire, Oxfordshire, Buckinghamshire, Hertfordshire, Essex). Please include your post code so I can check whether I can offer a home visit. If I cannot then we can discuss if a video consultation could work or I can point you in the direction of a cat behaviourist nearer your home.

I offer video consultations worldwide 🙂

* What are your working hours?
I am flexible and understand that you have work and other commitments as well. I am available for consultations every day except on Sundays.
On weekdays I am available for appointments starting between 9am – 3pm and occasionally in the evenings as well.